Fred Smith on Customer Loyalty | FedEx Multimedia Center

Video People Channels Our People Our Work Our Company Our Commitment Customer Spotlight Business Channels News Perspectives Advertising Innovation B-roll Photo Streams Popular Terms community corporate responsibility CSR customer customer experience FedEx FedEx Express hub international responsibility sustainability volunteer More terms >	Video Detail Problems viewing Flash? Download the latest Flash player. Fred Smith on Customer Loyalty Posted: November 20, 2008 1759 Views Send to a friend Fred Smith, Chairman, President and CEO of FedEx, discusses the FedEx commitment to make every customer experience outstanding. Embed Code: Keywords: CEO Chairman customer experience differentiation FedEx Corporation Fred Smith purple promise Perspectives Bookmark/Search this post with:	Related Videos Shannon Brown on the FedEx Culture 3345 Views 3.833335 Inside India - Raj Subramaniam's Perspective 2078 Views 4.6 Raj Subramaniam on How FedEx Delivers Access 3039 Views 4.25 Rose Flenorl on Social Responsibility 2781 Views 4.166665 Fred Smith Addresses the Topic of Carbon Tax 1201 Views 4 Fred Smith Addresses Global Green Initiative Conference 1814 Views 5 Sheila Harrell on Customer Service 1731 Views 4.5 FedEx Freight CEO Doug Duncan on Safety 1413 Views 3 Tom Schmitt on Three Factors That Drive Business 1898 Views 4.9 Laurie Tucker on Innovation 3380 Views 3.90909 Mitch Jackson on Sustainability 3415 Views 4.565215 Dave Edmonds on the Modern Sales Team 2820 Views 3.8 Access: The Next Generation Panel 1954 Views 4 Access: Panel Discussion 1567 Views 5 Fred Smith Discusses FedEx Management 3315 Views 4.2 Fred Smith Speaks on the Need for Hybrid Vehicles 1472 Views 4.5 Frederick W. Smith Discusses People First 2223 Views 4.3 Sheila Harrell Named Customer Service Executive of the Year 1064 Views 5