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Sheila Harrell Named Customer Service Executive of the Year

Posted: March 1, 2008
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On February 10, Executive Director of the Customer Service Institute of America, Christine Churchill presented FedEx Customer Service Vice President Sheila Harrell with the 2008 Customer Service Executive of the Year award. Sheila was awarded the honor on November 17, 2008, but due to the busy holiday season and other commitments she was not able to attend the awards ceremony. Sheila accepted the award in front of and on behalf of her team in a small gathering on the FedEx campus.

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  • customer service
  • Customer Service Institute of America
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